Platform Services

Enterprise Solutions.

Tailored Sentiment Intelligence.

OPINIS provides scalable sentiment infrastructure, batch files analytics, custom calibrations, and high-performance developer tools for forward-thinking product teams.

Customer Experience Insights

Classify incoming customer support tickets, surveys, and app reviews in real-time. Detect escalating anger and customer churn risk before they impact your metrics.

  • Automatic intent classification
  • Escalation warning alerts
  • CRM and ticketing integration

Enterprise Bulk Ingestion

Upload millions of database rows, transaction history logs, or feedback forms via CSV. Track historical trends across months or years with lightning-fast parsing.

  • Batch file analysis in seconds
  • Interactive sentiment trend mapping
  • Historical feedback correlation

Custom Taxonomy Training

Go beyond generic classifiers. Calibrate OPINIS models to understand your industry-specific jargon, product features, and customized emotion categories.

  • Fine-tuned brand terms
  • Tailored feedback categories
  • Bespoke aspect category extraction

Secure Data Sandbox

Keep your intellectual property and customer information private. All data is processed in sandbox instances and is never used to train third-party models.

  • Zero retention policies
  • Full data encryption at rest/transit
  • GDPR & HIPAA compliant pipelines

Developer API Integration

Sub-second latency analytics endpoint
curl -X POST "https://api.opinis.ai/v1/analyze" \ -H "Authorization: Bearer op_live_8f3a2b1c..." \ -H "Content-Type: application/json" \ -d '{ "text": "The new update is fantastic! The UI is incredibly clean, but the pricing is high." }'
✦ Average Latency: 45ms · SLA: 99.9%Read full API documentation

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