Sentiment Understood.
OPINIS uses next-generation cognitive models to analyze sentence structure, extract aspect sentiment, classify user intent, and predict churn risk.
Sentence-Level Aspect Heatmap
UI/UX
Settings
Aspect-Based Sentiment
Break complex sentences down into separate topics. Isolate whether a user is praising your interface, complaining about billing, or suggesting pricing tweaks.
Intent routing & classification
Automatically route incoming texts into distinct customer buckets. Separate Support requests, bug reports, and billing issues instantly.
6-Dimension Emotion Matrix
Map reviews and messages across six core emotional parameters (Joy, Sadness, Surprise, Anger, Fear, Disgust) to predict churn risk accurately.
Empathetic reply generation
Instantly draft customer service answers that dynamically match the tone, severity, and context of the customer's sentiment score.
Enterprise Sandbox security
Process confidential customer datasets inside secured virtual private servers. We guarantee zero training retention of your proprietary corporate data.
CSV spreadsheet processing
Ingest thousands of rows simultaneously. Run analysis in batch format, export results instantly in JSON or CSV formats, and generate interactive heatmaps.
Accelerate Opinion Processing
Hobby, Starter, and Pro licenses are active immediately. Custom enterprise instances launch in 24 hours.